1 – DEFINITIONS
In the context of these General Terms and Conditions of Sale (hereinafter referred to as "the GTCS") the following terms shall have the following meaning each time they begin with a capital letter:
“STIMUPRAT” or “we”: the company STIMUPRAT EDITIONS, a Limited Liability Company with a capital of 1,400 €, registered with the BORDEAUX Trade and Companies Register under number 789 198 124, whose registered office is located at 4 avenue Neil Armstrong - Building Mermoz - MERIGNAC (33700), VAT No. FR51 789198124 - APE 5811Z.
“The Site”: the website www.cardiocases.com on which we offer our Products.
“Products”: books in paper or digital format that You can order through the Site.
“You” or “I”: the professional who places an order on the Site and who acts within the framework of his professional activity.
2 – TERMS OF ORDERING ON THE SITE
2.1 I identify myself by means of my customer account
For any first order, I first create a customer account and I fill in the registration form provided for this purpose on the Site.
On this registration form, I must in particular indicate all the information relating to my social identification (if legal entity: name, social form, address of the registered office, identification number in the relevant register / if natural person: name, first name, address, email, phone number, profession).
As part of this registration, I also enter two identifiers: my email address and a password.
Your credentials are personal and will have to remain confidential. You are responsible for their use.
If necessary, you can inform us in writing of any use of these identifiers made without your knowledge so that we can proceed with their deactivation.
When you register, it will be necessary to provide us with accurate and complete information and to ensure the updating of your identifiers in case of subsequent changes.
2.2 I order
- From the selected Product, I choose the desired format: paper or digital
- If it is the paper format, I click on "ADD TO CART"
- If it's a digital file, I click on "DOWNLOAD"
- A pop-up will open to inform me of the addition of my order to my basket. I can validate my cart or continue shopping. It is possible at any time to check the Products that I selected by clicking on "MY CART", "DISPLAY CART".
- I am invited to consult the STIMUPRAT GTCS listed on the Site.
- At the end of the order, I click on the button "MY BASKET". A summary of my order appears on the screen. I have the right to control and modify my order in whole or part or to click on the function "ORDER ANOTHER BOOK" to add new Products.
- I click on "VALIDATE CART". A new order summary will appear on the screen.
- I definitively validate the content and the amount of my order by clicking on the button "I VALID AND I PAY".
- I pay for my order.
Only the final validation of the order commits us contractually and we therefore ship the Products from the final validation of your order.
3 – PRICES OF PRODUCTS
The prices of the Products displayed on the Site are indicated in euros (€), excluding taxes.
They clearly mention all taxes applicable to the order, including VAT, in effect on the day of placing your order.
The shipping costs are charged extra. A fee schedule is defined based on the number and type of Products selected. The amount of postage will be calculated automatically according to this grid.
4 – REGULATION OF THE ORDER
4.1 On the Site, you set the price of the Products in euros (€) using the PayPal system.
In order to benefit from this method of payment, you must have an account with PayPal.
You will be redirected to this account to validate the payment and then the terms and conditions of use of the PayPal service will apply:
We then make available the invoice corresponding to your order on your account and we also send it to you by email no later than the day of delivery of your order.
4.2 No discount is granted to the early settlement case.
- Any order not settled at maturity generates the application:
- Late payment penalties due the day following the settlement date on the invoice. The rate applicable to the amount of the sum remaining due is equal to three (3) times the legal interest rate in force in France, in accordance with Article L. 441-6 of the French Code de Commerce. These penalties run until full payment of the amount due.
- a lump sum compensation of € 40 for recovery costs. When the recovery costs that we expose are greater than the amount of this fixed compensation, we reserve the right to ask for additional compensation upon presentation of the corresponding supporting documents.
5 – DELIVERY OF PRODUCTS
5.1 Delivery of books in paper format
5.1.1 We can deliver these Products to you in the following territories: Metropolitan France, DROM-COM, European Union and United States.
You can specify a delivery address different from the billing address.
In this case, we attach a delivery note to the delivered parcel.
For deliveries outside these territories, it will be necessary to make a prior request to STIMUPRAT at the following address: email@example.com. If we are able to honor the request, we will inform you of the terms and conditions including financial proposed for this delivery. For transport requiring customs formalities, we cannot be considered as responsible in case of delay of delivery which would be due to a failure of realization of the customs declarations which you would incumbent.
5.1.2 Products are delivered Monday to Friday, except statutory holidays, in an average of three (3) to four (4) weeks.
We use La Poste for the delivery of the Products. You will be informed of the delivery by the receipt of the order or by a notice of passage.
5.1.3 To allow a smooth delivery of the Products you have ordered, we remind you to provide a valid delivery address.
If your package was returned to us for an incomplete or incorrect address, we will contact you to inform you of the situation and to check your address or the new shipping address.
We will notify you in advance the costs of this new shipment that will remain your responsibility, when the address is incomplete or incorrect.
5.2 Delivery of books in digital format
These Products will be downloadable through your user account after payment of the order.
6 – COMPLIANCE OF THE ORDER
6.1 Upon receipt of your order at home, it is essential that you check the condition of the package (s) and the nature, condition, quantity and conformity of the delivered Products with regard to your order.
This verification must be done in the presence of the carrier.
You will then carry out all the necessary examinations to detect any damage, missing or non-conformity.
We inform you that the signature of the delivery note and / or the packing slip is the delivery of the Products you ordered.
6.2 In case of any damages and in case of non-compliance of the Products, you will make all the necessary reservations on the delivery note and / or the transport note in a precise and reasoned manner.
You must immediately inform us by email at the following address: firstname.lastname@example.org or by phone at +33 556516514.
In fact, the provisions of Article L.133-3 of the French Commercial Code require the completion of an additional formality of notification, by registered letter with acknowledgment of receipt or by bailiff, of reservations in three (3) days of receipt under penalty of extinction of the action in liability to the carrier.
7 - CONTACT
For any information, request information or claim, you can contact us by sending us a registered letter with acknowledgment of receipt to our address or by contacting us at the following email address: email@example.com.
8 – PROOF OF ORDERS
The e-mails that we exchange as well as the data recorded by the automatic registration systems used on the Site will constitute evidence, including the subject and the date of your order.
9 – PERSONAL DATA
9.1 We commit to respect the confidentiality of the personal data that you communicate to us on the Site and to treat them in the respect of the dispositions of the European Regulation n ° 2016/679 of the European Parliament and the Council of April 27th, 2016 relating to the protection of the persons the processing of personal data and the free movement of such data.
9.2 The information and personal data that you transmit to us are subject to computer processing and may be used by our internal departments, our subcontractors, our business partners to:
- the processing, execution and management of your orders,
- the treatment of your requests for information, complaints and / or retractions,
- inform you of upcoming sales and events,
- improve and personalize the services that we offer you and the information we send you, especially through prospecting actions, newsletter sending or special offers,
- the processing of your requests for information via the contact form.
We also store this information and data for security purposes in order to comply with our legal and regulatory obligations.
The information and personal data that we have collected may be subject to computer processing for our internal statistical use and commercial or that of our trading partners, outside any prospecting and except of course, express refusal of your part for a legitimate reason,
Depending on the choices you make when creating or consulting your customer account, you may decide to receive our offers or be informed of specific transactions by e-mail ("opt-in").
In the event that you no longer wish to receive these offers, you can request them at any time by clicking on an electronic link available for this purpose on emails or by modifying your account directly on the Site ("opt-out ").
We commit not to communicate your information to third parties other than our business partners and our subcontractors responsible for the management, execution, processing, delivery, payment and / or tracking of your orders. However, we may be required to provide this data to respond to an order from the legal authorities.
9.3 In accordance with the provisions of the European Regulation n ° 2016/679, any natural person, justifying his identity, can exercise his right of access, rectification and / or suppression of the information concerning him and contained in the databases of STIMUPRAT, upon request addressed to STIMUPRAT by post at its head office. It also has the right to limit the processing of personal data, erasure, portability of personal data, withdrawal of consent and the right to lodge a complaint with the National Commission for Information Technology and Civil Liberties. It may also object to his personal data being used for prospecting purposes and generally to the processing of his personal data for legitimate reasons. It may give general or specific instructions respectively to a trusted third party certified by the National Commission for Information Technology and Civil Liberties or to the controller, relating to the storage, erasure and communication of personal data after his death. It may designate a person responsible for their execution and modify them at any time. In the absence of instructions given during his lifetime, his heirs will have the opportunity to exercise certain rights, in particular the right of access.
The personal data that will be used for prospecting purposes will be deleted as long as there is no response to solicitations for 3 years. In any case, the data necessary to fulfill a legal or regulatory obligation may be archived for the time necessary to fulfill the obligation in question.
We inform you that the information identified by an asterisk is essential for the processing of your order or your request for information. If all of this data is not complete and accurate, we may not be able to process your order or request for information.
10 – MAJOR FORCE
The execution of all or part of our obligations will be suspended in the event of the occurrence of a case of major force that would hinder or delay its execution.
This is particularly the case in war, riots, insurrection, social unrest and strikes of any kind.
We will inform you of the occurrence of a case of major force within 72 hours of its release. In the event that the suspension of our obligations continues beyond a period of 15 days, you will be able to cancel the order in progress and we will then proceed to its refund.
11 – APPLICABLE LAW - DISPUTES
11.1 The law applicable to the GTCS is French law
11.2 Any dispute that could not be resolved amicably will be the exclusive jurisdiction of the French courts.